About us

Personal BASKET360 is the licensed owner of the brand basket360 and the website basket360.in (”The Site”) from basket360 respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by basket360 on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by basket360 in the manner provided in this Privacy Policy.  Services overview;- As part of the registration process on the Site, basket360 may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.  Eligibility:-

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use/access the Marketplace.


However, if you are a minor, i.e. under the age of 18 years, you may use/access the Marketplace under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited (even under provision) from purchasing any product(s) which is for adult consumption, the sale of which to minors is prohibited.


The Marketplace is intended to be a platform for end-consumers desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are not eligible to use the Marketplace to purchase products from third-party sellers, who have been granted access to the Marketplace to display and offer their products for sale through the Marketplace.


The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the Marketplace, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement.


In order to determine compliance with eligibility criteria, the Company inter alia uses an algorithm and/or pre-determined criteria based technology and accordingly, from time to time, your usage may be restricted or blocked on account of overlap with such algorithms/pre-determined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance.  License & access :-The Company (BASKET360) grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the company (BAKET360). This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of BASKET360. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of BASKET360 and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or BSKET360’s name or trademarks without the express written consent of the company (BAKET360). You shall not attempt to gain unauthorized access to any portion or feature of the Marketplace, or any other systems or networks connected to the Marketplace or to any server, computer, network, or to any of the services offered on or through the Marketplace, by hacking, ‘password mining’ or any other illegitimate means.  Account & Registration Obligations:- All customer must register or login for placing orders on the company site. You have to keep your account and registration details current and correct for communications related to your purchases from the company site. By agreeing to the terms and conditions, the customer agrees to receive promotional or transactional communication and newsletters from the Company (basket360). The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.  Account and Registration Terms: - All our customers have to register or login to place an order on the company site. You must keep your account and registration details current and correct for communication related to your purchase from the company site (basket360). By agreeing to the terms and conditions, the customer agrees to receive promotional or transaction communications and newsletters from the company (basket 360). Customers are free to unsubscribe to their account. They can opt out by terminating their account membership or contacting our customer service.   Pricing: - Products listed on all products will be sold at MRP unless otherwise specified. The prices mentioned at the time of the order placed by you will remain until delivery. Sometimes the prices of most products do not fluctuate on a daily basis and the prices of some items and fresh food change on a daily basis. If prices are high or low at the time of order, if new value will be added to the site at the same time, then the change in price at that time will be your total value, plus additional charges will not be charged, your total value including delivery value (payment receipt) you will receive.   Order limit:-

One of our customers is eligible to place 5 live orders at a time or in a 24-hour period.

A customer cannot place his 6th order if his 5 orders still remain.

Live order refers to all orders that are not delivered.

A customer can place 5 different orders at once. Cancellation by Site / Customer as a Customer: - Your order can be canceled at any time up to the cut-off time of the slot for which you have placed an order by calling our customer service. In this type of case we will refund any payment you have already made for the order. If we suspect any type of fraud or any transaction by any customer, we may at our discretion cancel such orders, which appear to break the terms and conditions of using the website. , We will maintain a negative list of all fraudulent transactions and customers so that our and other customer's personal information is protected and any orders placed by them Programming will be canceled.       Return & Refunds: - If we are not satisfied with any kind of quality or freshness in the product we give, we are free to return the product if we do not ask any kind of "No questions that ask return and refund policy".  You will take back the product returned by you and your refund will be given to your bank / credit card / upi / E-wallet at the scheduled time which is within 7 days of purchase, for customers whose cash on delivery They are free to return the product at delivery time.     Modification of Terms and Conditions of Service: -basket360 may modify the terms and conditions of use of the website at any time without any prior notice to you. You can use the latest version of these terms and conditions at any time on the site. You should regularly review the terms and conditions on the site. If the revised terms and conditions are not acceptable to you, then you should stop using the service. However, if you continue to use this service, you will be deemed to have agreed to accept and abide by the revised terms and conditions of use of this site.    Termination: - This user agreement is in effect until terminated by either you or Basket 360. You may terminate this User Agreement at any time, provided that you cease any further use of this Site. Basket 360 may terminate this User Agreement immediately at any time without notice and such termination will be without any obligation to Basket 360. Upon any termination of the User Agreement by you or Basket 360, you must immediately delete any downloaded data or any images or other materials received from this site, as well as all copies of such materials, whether that user Made under the agreement or others. Basket 360's right to any comment shall survive any termination of this user agreement. Any such termination of a user contract will not void your obligation to pay for a product already delivered from the website or to affect any liability arising under the user agreement.

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